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[国际品牌ITSM软件系统讨论专区] HP推出ITSM SaaS平台 - HP Service Anywhere

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发表于 2012-10-31 00:22:49 | 显示全部楼层 |阅读模式 来自- 重庆
PALO ALTO, Calif., Oct. 22, 2012 HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, modern experience that enables IT professionals to increase productivity while managing and delivering high-quality services.

HP Service Anywhere
Through an intuitive interface, built-in ITIL best practices and collaboration tools for sharing and recording information to create a “social service desk,” SaaS-based HP Service Anywhere simplifies ticket, incident, problem and change management and delivers robust features to improve first-call resolution. It also offers significant enhancements in process design, task creation, form editing, and table creation and editing to reduce the cost of configuration and on-going maintenance and simplify upgrades.
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 楼主| 发表于 2012-10-31 00:29:57 | 显示全部楼层 来自- 重庆
关于HP Service Anywhere更多信息可查看附件中的txt文档。

About HP Service Anywhere.zip

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